A clear method, from the first call to measurable results
Every project follows the same five phases, with concrete deliverables and one accountable owner at each stage.
First call
In 20 minutes we understand your operation and tell you honestly whether we can help.
- First areas of opportunity
- Proposed next step
Diagnosis
We review your processes with the people who run them and measure time, cost and errors.
- Current-state process map
- Estimate of potential savings
- Written proposal with scope and guarantee
Redesign
We design the new workflow, procedures and owners.
- Redesigned process
- Procedures (SOPs)
- Implementation plan
Implementation
We roll out the changes, automate the repetitive work and train your team.
- Automations up and running
- Trained team
- Documentation
Measurement
We compare before and after with data and follow up so the change sticks.
- Before-and-after results report
- Tracking KPIs
- Continuous-improvement recommendations
Every project covers four workstreams
Project leadership
A single point of contact, accountable for scope, progress and results.
Process analysis
Mapping current work, measuring time and cost, and finding root causes.
Automation and AI
Designing and building automations and AI assistants, with human review.
Data and KPIs
KPIs, dashboards and before-and-after measurement.
Results guarantee
We guarantee at least a 20% reduction in the cost or time of the process we work on together. Past projects have reached up to 90%.
Guarantee terms are agreed in writing after the diagnosis.
What is working the way you do today costing your company?
Book a 20-minute call and we’ll show you where your savings are.